From the Menu, select Announcements to sign-up for pre-sale notifications. You'll then be notified when tickets become available on Ticketmaster.com.

Visit the artist’s presale sign up page. If you’re having trouble finding their page, visit the artist’s page on Ticketmaster.com or check their social media. You can sign up any time before the window closes. From their sign-up page, follow these steps: Sign into your My Account. Select the check box for the shows you’d like to join the presale for. Review your selections for the correct date, time zones and location. Click or tap Sign Up. Make sure you see the confirmation page. You’re all set. You'll receive an email reminder the day before your presales with a link to access the presale.

The presale offer is available to all VIP Black Card members with the promo password. This password will be provided via email on May 1, 2025 and will be valid until May 12, 2025.

Tickets will be available for purchase on Ticketmaster and Live Nation.

LSS Universal productions are priced strategically at market value, with multiple ticket tiers available to accommodate different budgets. As a result, discounted tickets will not be offered for this production.

Check to see if you accidently provided an incorrect email address when creating your account. Sign in to our desktop site with the email address used and update it under the Profile Details section of your account. This change can’t be made on our app. If you’re not able to update the email address, please contact Fan Support.

If you’re having trouble finding your tickets in your account, follow these steps: From your confirmation email, click the View Your Tickets or Claim Your Tickets button. This will help guide you to the account where your tickets are located. Sign in with the same email address that the confirmation email was sent to. If you signed in with a different email address you might see this error message If you see this error, click Sign In With a Different Account and try again with the email address that the confirmation was sent to. 3. Once signed in with the correct email address you should see your order in My Tickets. If you continue to experience challenges with access, with any of the following issues: Unable to log into your online account or Unable to locate your order in your online account Submit a request – Ticketmaster Help for further support.

If you have multiple Ticketmaster accounts associated with different email addresses, check the inbox of each email address for the confirmation email or sign in to each of your accounts to find your tickets.

All sales are final. The purchaser however may resell their ticket(s) and/or transfer tickets to a buyer of their choice via Ticketmaster.

Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. Backpacks of any size will not be allowed.

The box office is open on show days and typically opens 1 hour before doors for that evening’s event. If you have a box office related question, please contact us at WarnerBoxOffice@LiveNation.com.

Items allowed to be brought into the venue include: ● Bags up to 12”x6”x12 ● Non-professional cameras (must not have a detachable lens, and should not be larger than pocket-sized) ● Cell phones ● Hats ● Earplugs Prohibited items include, but are not limited to: ● No backpacks ● No large purses or bags (larger than 12”x6”x12”) ● No posters or signs larger than 8.5”x11” ● No outside food or beverages ● No flags ● No weapons of any kind (including firearms, pocket knives, pepper spray, tasers, etc. Law enforcement and security guards are not permitted to carry inside the venue) ● No illegal substances ● No drug paraphernalia (prescription medication in the original packaging with a name and matching ID is allowed) ● No pets (service animals actively performing service will be permitted) ● No laser pointers ● No professional recording equipment for photo, video, or audio without an accompanying media pass ● No video cameras, selfie sticks, GoPros, tripods, iPads, tablets, or laptops Attendees who attempt to present a fake ID at our venue will not be permitted to attend the show and will not be offered a refund.

There is one garage attached to Warner Theatre operated by SP Corporation with an entrance on 12th St. between E and F Streets NW. Additional parking is available at numerous garages in the vicinity of the theatre. Warner Theatre does not own or operate any of the parking garages and we are not responsible for parking rates or for vehicles left in the garages. Additionally, Warner Theatre has partnered with ParkWhiz to offer other easy and reliable options. Click here to book parking.

Yes, there will be select menu items and full bar services made available prior to the performance and during intermission.

Re-entry is not permitted. If you leave at any point in the evening, you will not be allowed back in without a new ticket.

While the venue allows for all-ages. I've Cried the Blues is recommended for ages 14+. The production includes scenes depicting domestic violence, racist language, loud live music, dramatic scenic lighting. ​

The Warner Theatre is a cashless venue. All transactions at points of sale will only be accepted via credit or debit card.

Yes, everyone, regardless of age, needs a ticket to enter the theatre.

If you lose an item while you are at an event, please call (202) 783-4000 to see if it has been turned in. Please allow the team time to look for your item and respond back to you. The venue is not responsible for any lost, stolen, or damaged items. As a courtesy, we hold lost items for 30 days

At Warner Theatre, we strive to ensure that all our guests have a great time at our venue. If you need additional assistance while you are here, please make sure to let us know. Please note that unfortunately due to the age of the theatre, we do not have an elevator. ADA seating is offered on the main floor. Ticketing - ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order. Look for the logo on the “Find Tickets” page to view all available accessible seats. Alternatively, once on the ticket page for your chosen show, go to “Filters” and toggle on “Show accessible tickets.” Please be advised that accessible seating does occasionally sell out. We have limited seating available for guests on the day of the show so please make sure you purchase accessible seating when you order tickets. Unexpected Needs - If you have had an injury or illness that prevents you from using the original seats you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. Accessible seating permits for the guest with the accessible need and one companion. If you have questions about accommodations, please contact our box office at WarnerBoxOffice@LiveNation.com. Interpreter Requests - If you need an interpreter for an event, please give us at least 2 weeks' notice to secure an interpreter. There is no charge for interpreter services. Please email WarnerBoxOffice@LiveNation.com to arrange for an interpreter for your visit. Hearing Assistance - We are committed to providing a great listening experience for everyone. Guests can access quality audio via the ListenWiFi assistive listening system while in Warner Theatre. Please see a Warner Theatre Usher or Guest Services Representative once on-site for assistance. All you need is your smartphone, your favorite headset - Bluetooth or wired (hearing aids work as well) and we can walk you through the steps when on-site. If possible, please download the ListenWiFi app on your phone in advance of arrival to aid in getting you set up quickly to hear the show! For those without a smartphone, or headsets we have limited units available to borrow at no charge. Accommodations - Our lobby bar, merch, and coat check are accessible. Service Animals - Registered service animals actively performing service are permitted inside the venue.

Ticketmaster, on behalf of its clients, strives to make it as easy as possible to purchase accessible seating tickets for venues across the country. Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue's policies and/or the type of event taking place.

Accessible tickets can be purchased online directly from your event’s interactive seat map or by contacting us at (800) 877-7575. Fans who are not purchasing or requiring assistance with their accessible tickets order won’t be serviced on this line. Accessible tickets are reserved solely for fans with disabilities and their companions. Fans who abuse this policy could have their order canceled.

The number and types of accessible tickets available varies by event and venue. To see what accessible tickets are available for your event follow these steps: Select the Filter button. Toggle the Show accessible tickets switch and the types of accessible tickets available for that event will appear. Select the Apply Filters button. Click or tap a section on the interactive seat map to see how many accessible tickets are available, as well as their location within the section and price. Accessible tickets are reserved solely for fans with disabilities and their companions. Fans who abuse this policy could have their order canceled. There are events where Ticketmaster isn’t the primary ticket seller; tickets are posted for sale by third-party sellers or other fans. In this case, we can’t guarantee that accessible tickets will be posted for resale. So, if you require accessible tickets for these events, contact the primary ticket seller and/or the venue box office to check on availability of accessible tickets.

Accessible tickets are available to purchase for all VIP packages. After purchasing your VIP Package to the event of your choice, you’ll need to submit a request for accessible tickets for your VIP Package. A Fan Support representative will assist you with your request. As VIP packages are unique from venue to venue, artist to artist and event to event, accessibility options may differ. For assistance, follow these steps: Ticketmaster appTicketmaster.com 1. Sign into your My Account. 2. Find your VIP Package order in My Events. 3. Tap the Chat icon.

Accessible tickets may be purchased online at the same time as non-accessible tickets become available, whether it’s during a presale or general public onsale period. If the accessible tickets allotted during an event’s presale period are depleted, you can shop for tickets once the general public onsale begins.

If you're using screen reader software like JAWS or NVDA and you need help finding an event or completing an order, please call us at 800-877-7575.

Some venues only sell accessible tickets at their box office. Click More Info or tap the i icon on the app to find out more information for accessible tickets policies for each event and venue.

Please visit your venue’s official website and look for their accessibility guide for more information on interpreter services. If you don’t see this information, please contact the venue directly. If you’re visiting one of Live Nation venues, you can find our venue sites at livenation.com/venues. Once you find your venue, click the Plan Your Visit button and then the Accessibility Services section to find information on interpreter services. If you don’t see this information, please contact the venue directly.

The total running time is 2 hours, which includes a 15-minute intermission.

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

The original Washington, D.C. cast recording of Dennis Williams' I've Cried the Blues will be made available for streaming. Check back soon or sign-up for Announcements to be notified.

Please submit all media requests to by completing the following form- LiveNation.com/PressRequests.

The official Press Release | for Dennis Williams' I've Cried the Blues is available online and can also be downloaded for your convenience.

Contact our Head Publicist, Alex Hill of Humble Hill PR Firm by completing the online contact form.